Shipping Policy

At Brand63 LLC, we are committed to providing a smooth and reliable shopping experience. Every order is carefully processed and shipped as quickly as possible while maintaining the quality our customers expect.

Free standard shipping is available on qualifying orders over $99 (before taxes and after discounts, where applicable). Additional exclusions or restrictions may apply.

Order Processing

Orders are typically processed within 4–6 business days. Processing times may vary during holidays, sales, or periods of high order volume.

Estimated Shipping Times

Once your order has been processed and shipped, estimated delivery times are:

United States: 5–8 business days

Canada: 5–10 business days

United Kingdom & Most European Countries: 3–7 business days

Please note: During peak periods, some European shipments may experience delays, and tracking updates from local carriers may take up to 30 days.

Australia & New Zealand: 8–20 business days

All Other International Destinations: 5–20 business days

Shipping times are estimates only and are not guaranteed.

Special Order Items

Some products may require additional production or processing time. These items may take 4–6 weeks for delivery.

If a product has extended processing or shipping times, this information will be clearly stated on the product page before purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email as soon as it becomes available so you can monitor your shipment.

Shipping Delays

After your order has been handed to the shipping carrier, delivery times are the responsibility of the carrier. While we cannot control carrier delays, we are happy to assist if problems arise.

If your tracking information has not updated for 7 business days or more, please contact us and we will gladly help investigate the shipment.

Lost Packages

If the shipping carrier confirms that your package has been lost during transit, you may choose one of the following:

• A replacement order (subject to product availability), or
• A full refund, including any shipping charges paid.

Important Information

• Claims for lost packages must be submitted within 30 days of the estimated delivery date.
• If tracking shows your package as Delivered but you did not receive it, please contact the shipping carrier first to begin an investigation. We will also assist whenever possible.
• Brand63 LLC is not responsible for packages that are marked as delivered to the shipping address provided during checkout.

Thank you for shopping with Brand63 LLC. We appreciate your business and look forward to serving you.